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홍차넷
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티타임
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- 다양한 주제에 대해 자유롭게 글을 작성하는 게시판입니다.
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전체기타일상/생각꿀팁/강좌방송/연예도서/문학영화의료/건강문화/예술경제생활체육과학/기술철학/종교정치요리/음식역사여행육아/가정IT/컴퓨터음악창작게임스포츠사회오프모임
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| Date |
Warning: Use of undefined constant reg_date - assumed 'reg_date' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view.php on line 53 23/04/24 16:42:30 Warning: Use of undefined constant mod_date - assumed 'mod_date' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view.php on line 56 |
| Name | Only |
| Subject | 두번이나 다른 제품을 잘못 받았다면? |
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부제: 쇼핑몰에서 주문 처리하는 법 유게에서 주문이 두번이나 잘못 배송된 글을 보고 (시간도 떼울 겸) [주문 수집 후 출고] 과정에 대해서 조금 자세하게 써보려고 합니다. 제가 3년 전 쯤 온라인쇼핑 관련해서 글을 쓴 적이 있는데요(https://new.redtea.kr/free/10962) 그 중에서 1번에 해당되는 내용입니다. 온라인 주문 처리 과정은 간단하게 설명하자면 주문수집-상품포장-택배사이동 의 순서로 진행이 된다는 점을 참고해주세요. 제가 카카오 폰케이스를 파는 업체라고 가정해볼게요. 1) 제품등록 회사 내부적으로 재고관리할때는 아래와 같이 모델명과 모델번호를 관리해요. [라이언 갤럭시 S23 투명 실리콘 케이스 | RYNABCDS23001] 요 제품을 쿠팡/지마켓/신세계몰에서 판매한다고 가정해볼게요. 각 쇼핑몰마다 상품명 등록 규정이 다 달라요. (글자수, 필수입력정보 등 또는 등록하는 사람의 그날의 마음) 이벤트명을 추가하는 경우도 있어요. 쿠팡에는 [(한정수량)라이언 S23 투명 실리콘] 으로 등록하고 지마켓에는 [(스마일데이)라이언 갤럭시 S23 투명 케이스] 라고 등록하고 신세계몰에는 [라이언 S23 투명 케이스] 라고 등록했어요. 각 쇼핑몰에 상품을 등록하고 기다리면 주문이 들어와요. 2) 주문수집 출고담당자는 매일 오전에 주문을 수집해서 창고로 파일을 보내고 (창고가 분리되어있을 경우) 창고에서는 받은 파일로 택배사 프로그램에 파일을 업로드해서 송장을 출력해요. 따라서 각 쇼핑몰에서 수집된 주문을 택배사 양식에 맞춰서 가공하는 작업을 진행해야 해요. 대부분의 온라인 판매업자들은 사방넷/이지어드민 등과 같이 온라인 주문을 한번에 처리할 수 있는 중간 플랫폼을 이용하고 있어요. 이런 플랫폼을 이용하지 않으면 각각 쇼핑몰에 들어가 주문을 수집해야하는데 각 쇼핑몰마다 주문을 보여주는 항목들의 순서가 천차만별이기 때문에 하나로 모으기가 매우 어려워요. 예를 들어, 쿠팡은 [주문일-주문번호-상품명-옵션명-수량-주문자-주문자전화번호-인수자-인수자전화번호 ... ] 이렇게 보여주고 지마켓은 [주문시간-주문번호-카테고리-상품명-옵션명-수량-주문자-인수자-주문자전화번호-인수자전화번호 ...] 이런 식으로 다르게 보여지기 때문에 플랫폼에서 여러 쇼핑몰의 주문을 하나의 양식으로 통합하여 자료를 다운받을 수 있게 해주는거죠. 다만 플랫폼에서 주문을 수집할 경우, 양식은 통일이 되지만 상품명은 각 쇼핑몰에 등록된 상품명을 그래도 불러오게 돼요. 그래서 쿠팡에서 수집된 주문의 [(한정수량)라이언 S23 투명 실리콘]이 내가 가진 재고 중에 [라이언 갤럭시 S23 투명 실리콘 케이스]라는걸 매칭해줘야 하는거죠. 이런 과정을 [매핑]한다고 표현해요. ♠드디어 결론! 유게에서 본 오배송된 제품이 또 오배송되는 경우는 요 [매핑]이 잘못되었는데 수정이 안되고 다시 재출고가 되는 경우라고 봐주시면 되요. (아니면 단순 과장광고이거나 아니면 휴먼 에러일 수도 있긴해요) (저도 몇 번 해본 실수여서 아는건 아닙니다.) ▶여기서 질문! Q) 매핑과정을 거치지 않고 쇼핑몰 상품명이 나오게 하면 안되나요? A) 중소기업의 창고에서는 출력된 송장을 보면서 제품 포장을 하고있어요. 쇼핑몰 상품명은 축약되어 등록되는 경우가 많기 때문에 정확한 포장을 위해서는 통일된 상품명을 사용해야해요. Q) 송장에모델번호만 나오게 하면 안되나요? A) 송장은 고객이 배송을 확인하는데도 활용이 돼요. 송장에 적힌 물품과 실제 포장된 물품이 맞는지 확인을 할 수 있도록 송장에도 상품명을 기재하고 있어요. 제품을 여러개 주문했을 경우에는 송장에 있는 제품이 다 들어있는지 체크해보시는게 좋아요. 만약 송장에는 써있는데 제품이 없다면 그건 뭔가 문제가 있는거랍니다. 내가 주문한게 5개인데 송장에는 3개만 써있다면 나머지 2개는 다른 박스로 오는가보다 생각하셔도 되요. 일반 소비자도 이해할 수 있도록 쉽게 쓰려고 노력했는데 이해가 잘 되셨는지 모르겠어요. 주문할 때 궁금한게 있으시면 물어봐주시면 아는데까지는 답해드릴게요~ #쇼핑 #온라인 #주문 #출고 #송장 Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view.php on line 133 Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view.php on line 146 Warning: Use of undefined constant vote - assumed 'vote' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view.php on line 161 7 이 게시판에 등록된 Only님의 최근 게시물
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Warning: Use of undefined constant is_admin - assumed 'is_admin' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/lib.php on line 609
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Warning: Use of undefined constant ismember - assumed 'ismember' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/lib.php on line 616
Warning: Use of undefined constant x - assumed 'x' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/lib.php on line 618
Warning: Use of undefined constant name - assumed 'name' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/lib.php on line 618
Warning: Use of undefined constant x - assumed 'x' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/view.php on line 612
Warning: Use of undefined constant name - assumed 'name' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/view.php on line 612
Warning: Use of undefined constant reg_date - assumed 'reg_date' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/view.php on line 620
Warning: Use of undefined constant ismember - assumed 'ismember' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/view.php on line 628
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/view.php on line 628
Warning: Use of undefined constant HTTP_HOST - assumed 'HTTP_HOST' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/view.php on line 640
Warning: Use of undefined constant name - assumed 'name' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/view.php on line 644
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/view.php on line 646
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/view.php on line 646
Warning: Use of undefined constant HTTP_HOST - assumed 'HTTP_HOST' (this will throw an Error in a future version of PHP) in /home/redtea/html/pb/cmt_replace.php on line 3
Warning: Use of undefined constant ismember - assumed 'ismember' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 6
Warning: Use of undefined constant file_name - assumed 'file_name' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 28
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 65
183841 class="iamcmt" style="display:none;"> Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 66
183841 class='vcm '>
Warning: Use of undefined constant x - assumed 'x' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 70
Warning: Use of undefined constant x - assumed 'x' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 71
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 76
Warning: Use of undefined constant ismember - assumed 'ismember' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 117
Warning: Use of undefined constant ismember - assumed 'ismember' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 118
Warning: Use of undefined constant ismember - assumed 'ismember' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 119
Warning: Use of undefined constant ismember - assumed 'ismember' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 120
Warning: Use of undefined constant ismember - assumed 'ismember' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 121
183841'> 먹이
Warning: Use of undefined constant mod_date - assumed 'mod_date' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 133
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 140
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 140
Warning: Use of undefined constant reg_date - assumed 'reg_date' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 142
23/04/26 17:49
183841>삭제 주소복사
Warning: Use of undefined constant level - assumed 'level' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 150
두 번이나 그랬다고 세 번이나 그러진 않겠죠? (ㅋㄲㅈㅁ...)
Warning: Use of undefined constant level - assumed 'level' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 158
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 166
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant vote - assumed 'vote' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 172
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 173
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 173
Warning: Use of undefined constant vote - assumed 'vote' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 173
1
Warning: Use of undefined constant level - assumed 'level' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 158
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 166
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant password - assumed 'password' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 168
Warning: Use of undefined constant vote - assumed 'vote' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 172
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 173
Warning: Use of undefined constant no - assumed 'no' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 173
Warning: Use of undefined constant vote - assumed 'vote' (this will throw an Error in a future version of PHP) in /home/redtea/html/a_skin/bbsd/view_comment.php on line 173
1
183841>
183841>